Privacy Policy

1. Introduction

Luwatu ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Information You Provide

• Account information (name, email address, password)
• Business listing information (for business owners)
• Communications you send to us
• Any other information you choose to provide

Information Collected Automatically

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website or source

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Process account registration and manage your account
• Send administrative information and updates
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve our services
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Service providers: Companies that help us operate our services (hosting, analytics)
• Business partners: When you request information from a listed business
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. These help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide relevant content and recommendations

You can control cookies through your browser settings. Note that disabling cookies may affect some features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days, unless we need to retain it for legal purposes.

8. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your data

To exercise these rights, please contact us.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at our contact page.